Refund Policy

Clear treatment of first purchases, errors and service failures.

Eligibility

A first paid purchase is eligible for a full refund when requested within seven days if no paid credits were used. Duplicate or incorrect charges and qualifying periods when Say Do could not provide the purchased service are refundable.

Used credits

Used credits are normally non-refundable except where applicable law requires otherwise.

Processing

Approved refunds are initiated promptly and may take 5–10 business days to reflect, depending on the payment provider and bank. This policy does not limit your rights under applicable law.