SAYDO legal centre

These documents explain the rules, privacy practices and commercial terms for the SAYDO website, dashboard and official WhatsApp service. They are written to match the current product behavior. Save or print the version that applies when you register or pay.

Service Terms

The main account and service agreement, including acceptable use, AI limitations, plans and account closure.

Privacy Notice

What personal information and Content SAYDO processes, why, who receives it and which controls are available.

Payment, Cancellation & Refund Policy

PayFast checkout, recurring authorisation, plan changes, failed renewals, cancellations, refunds and disputes.

Data Retention & Deletion Schedule

Operational retention targets, conversation and memory behavior, provider-held data, backups and verified deletion.

Business Account Terms

Shared credits, multiple linked numbers, business-owner visibility and the organisation's responsibilities.

Voice, Recording & Third-Party Content Notice

How voice notes, forwarded content and information about other people may be processed.

PAIA Manual

Available record categories and the process for requesting access under South African access-to-information law.

Need help?

Email info@saydo.co.za for account, billing, privacy, consent or access-to-records questions. Do not email passwords, payment-card details or private WhatsApp content unless support specifically asks for a safe, limited extract.